FREQUENTLY ASKED QUESTIONS

Common questions about fund recovery.

01 Which fraud types fall within your scope of work? +

We handle investment scams, broker fraud, cryptocurrency fraud, job scams, romance scams, phishing, and other online financial fraud cases with losses from CAD 3,000+. We do not handle e-commerce disputes.

02 What outcomes can I realistically expect? +

Outcomes vary based on evidence, case specifics, and third-party cooperation. We provide realistic assessments upfront and pursue recovery through formal channels. Success rates depend on multiple factors, and we explain these during consultation.

03 How is your fee structure organized? +

We provide clear scope and transparent fees upfront. Our fee structure is discussed during the initial consultation after case review. We do not charge upfront fees without a clear agreement on services and expected outcomes.

04 What is the typical timeline for recovery? +

Timelines vary significantly based on case complexity, evidence availability, and third-party response times. We provide estimated timelines during case review and keep you updated throughout the process.

05 Can you assist if the perpetrator operates abroad? +

Yes, we handle cross-border recovery cases. We work with international channels and have experience pursuing recovery when perpetrators operate outside Canada. We explain jurisdictional considerations during case review.

06 What documents should I prepare? +

Key documents include transaction records, communication logs (emails, messages), account statements, screenshots of dashboards or platforms, and any correspondence with the perpetrator. We provide a detailed checklist during initial consultation.

07 Is it too late to pursue recovery? +

Timing matters, but many cases remain viable even after some time has passed. We assess each case individually based on evidence preservation, statute of limitations, and available recovery channels. Contact us for an assessment.

08 Do you guarantee recovery of my funds? +

No legitimate recovery service can guarantee fund recovery. Outcomes depend on evidence, case specifics, timing, and third-party cooperation. We provide honest assessments and pursue recovery through appropriate formal channels without false promises.