Privacy Policy

Last updated: January 2025

1. Introduction

Capital Guard Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Case details and documentation related to fraud recovery
  • Financial information relevant to your case
  • Communication records and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and evaluate your case
  • Communicate with you about your case and our services
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With independent attorneys or legal professionals when legal representation is required
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist us in operating our business (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Withdraw consent where applicable

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. For more information, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Capital Guard Recovery
421 Apple Tree Ln, Ottawa, ON K1K 2R4, Canada
Email: intake@capitalguardrecovery.com
Phone: +1 (613) 745-1839