Terms of Use
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Capital Guard Recovery website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
2. Services Description
Capital Guard Recovery provides case preparation and documentation services to support fund recovery efforts for victims of online financial fraud. We assist with cases involving:
- Investment and broker fraud
- Cryptocurrency fraud
- Job scams
- Romance scams
- Phishing and other online scams
We consider cases with losses from CAD 3,000 or more. We do not handle e-commerce or marketplace disputes.
3. No Guarantee of Results
Important: We do not guarantee recovery of funds. Outcomes depend on:
- Available evidence and documentation
- Case-specific circumstances
- Cooperation from third parties (banks, platforms, authorities)
- Timing and jurisdictional factors
We provide honest assessments and pursue recovery through appropriate formal channels without false promises.
4. Legal Representation
Where legal representation is required, it is provided by independent attorneys licensed in the relevant jurisdiction. Capital Guard Recovery facilitates coordination but does not provide legal representation directly.
5. User Responsibilities
You agree to:
- Provide accurate and complete information
- Cooperate in the case review and recovery process
- Maintain confidentiality of case-related communications
- Not use our services for any illegal or fraudulent purpose
6. Fees and Payment
Our fee structure is discussed during the initial consultation after case review. We provide clear scope and transparent fees upfront. We do not charge upfront fees without a clear agreement on services and expected outcomes.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Capital Guard Recovery and is protected by Canadian and international copyright laws.
8. Limitation of Liability
To the maximum extent permitted by law, Capital Guard Recovery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Confidentiality
We maintain strict confidentiality regarding your case information. All communications and documentation are handled securely and in accordance with our Privacy Policy.
10. Prohibited Activities
You may not:
- Use our services to commit fraud or illegal activities
- Provide false or misleading information
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
11. Termination
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for any reason, including breach of these Terms of Use.
12. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date.
14. Contact Information
If you have questions about these Terms of Use, please contact us:
Capital Guard Recovery
421 Apple Tree Ln, Ottawa, ON K1K 2R4, Canada
Email: intake@capitalguardrecovery.com
Phone: +1 (613) 745-1839
